Hold.

A desperate but determined woman braces herself for another phone battle with the insurance company, after several failed attempts to make a claim on her husband's life insurance policy. But... Read allA desperate but determined woman braces herself for another phone battle with the insurance company, after several failed attempts to make a claim on her husband's life insurance policy. But when a frazzled call centre worker finally connects her to a hidden department, the runar... Read allA desperate but determined woman braces herself for another phone battle with the insurance company, after several failed attempts to make a claim on her husband's life insurance policy. But when a frazzled call centre worker finally connects her to a hidden department, the runaround takes a surprising turn.